Shipping & Returns

At Zippy Spares, we understand the importance of getting your parts delivered quickly and safely. We ship nationwide across Pakistan, ensuring that your orders reach you promptly, no matter where you are.
Delivery Time: Orders are typically delivered within 3-5 business days, depending on your location. Remote areas may experience slightly longer delivery times.
Shipping Charges: Shipping costs are calculated based on the size, weight, and destination of your order. The exact charges will be displayed at checkout.
Order Tracking: Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to monitor your shipment's progress and estimated delivery
date.

Returns and Refunds
We want you to be completely satisfied with your purchase. If you need to return an item, our returns process is straightforward and hassle-free.
How to Return an Item: To initiate a return, contact our customer service team at
zippyspares@gmail.com with your order number and reason for return. We will provide you withdetailed instructions on how to proceed.
Refund Process: Once we receive and inspect your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

Exchanges: If you need to exchange an item for a different part, please contact us to check availability. We will guide you through the exchange process.

Important Notes:

Shipping charges are non-refundable unless the return is due to a mistake on our part (e.g.,wrong item shipped).
Items damaged due to improper use or installation are not eligible for return.
We are committed to providing a seamless shopping experience, and our customer support team is here to assist you with any shipping or return queries you may have. For further information, please get in touch with us.